You know when a bank, for instance, has a campaign where you can get a laptop or device at a discounted rate if you sign up with them? That’s the kind of thing we do. But even better. We partner with companies like banks, telcos and others to create new business opportunities for them. It’s because we have the special knowhow to combine technology products and services to create one-of-a-kind complementary business channels that add value to your business and your customers.We do it because we believe that we can make South Africa a better place through access to technology.
We combine technology products and services to create uniquely structured offerings - like only we know how:We have an unusual approach and skills set whcih allows us to create unique technology product and service bundles for our clients. We match your business and customer needs to create tailored offerings that will benefit everyone.
We aim to enrich the lives of all South Africans through access to technologyWe believe that information enabled by technology can change the face of our country for the better. That's why we focus on adding value to the lives of your customers through connecting them with extras like education vouchers or WIFI access at hotspots.
We create new business channels through technology products and servicesNeed to grow your business? Look no further. Digital Planet will work with you to create and implement new, complimentary business channels while you focus on what you do best.
We deliver added value for your customers that compliments your core offeringIf your brand aims to add value to the lives of your customers, we can help you deliver on your promise seamlessly. We operate like were part of your team and design channels that plug into your systems like a glove.
Development and Tech
Real Value Adds
Digital Planet guide our clients on their online journey.
From when Digital Planet took over the service deliveries for FNB, the customer complaints were dramatically reduced and our current complaints per order ratio is 0.16% or 1.6 complaints per 1000 orders.
Reduction in speed of contactability and delivery(80% in 3 days to 80% in 1 day)80%
Reduction in the first time contact
(80% within 24 hours to 85% withing 4 hours)85%
Reduction in first
time delivery (80% within three days
to 85% next day)80%